“Progress is impossible without change.”

The last year has been a year of changes as Iowa has moved to Managed Care.  As we navigate through these changes, we are continually looking for (and finding!) ways to improve upon our service delivery as well as employment engagement which we feel is progress.
 
One of the changes being constructed through HOPE is that of a mobile application to complete employee’s time card.  HOPE has implemented a new payroll application, Paylocity, that allows clocking in and out from an employee’s phone.  The Center for Medicare and Medicaid Services has been pushing the use of “Electronic Visit Verification”.  And though Iowa has not yet implemented, we feel that by being proactive, we can help shape the implementation of this which is slated for the fall of 2017. 
 
Another change HOPE is driving to further develop is the opportunity to complete documentation throughout service delivery.  By fusing the capabilities of Paylocity with Salesforce, this ideal application will minimize indirect time,  allowing for tracking outcomes, monitoring goal progress and providing real time updates.  There have been a few legislative updates that were signed in May by Governor Branstad that would further simplify documentation, but the actual implementation date and scope of those changes remain unknown.  Due to this most recent development, our implementation has been delayed until August when the details of this legislation are revealed.  Stay tuned as this exciting news develops!
 
“You can’t change the direction of the wind, but you can adjust the sails to reach your destination…”